The benefits of the rumor-mill

gandaiDoes your company have a rumor-mill or “grape-vine”? Are you working it to your advantage?
Large or small, most business organizations do, in fact, have an unsanctioned network of individuals who filter information, accurately or otherwise, to the rest of the employees.
Research indicates that many employees put credence in what they hear around the water-cooler more so than official corporate communications.
This grapevine can be detrimental if what’s being passed around isn’t accurate. But it can work to the company’s benefit if you can identify those individuals who are the “connectors” ahead of time. (It’s not uncommon for senior management, though, to be oblivious to even the existence of such a network.)
One survey suggests the following conditions that stimulate the grapevine: – lack of formal communication – ambiguous situations – employees feel threatened – impending large scale change – subject matter important to employees.
gossipCorporate consultants suggest the key to keeping the grapevine chatter consistent to reality is to find those individuals across the ranks who are responsible for much of the rumor mill dialogue.
Your goal isn’t to stop the rumor mill, but to influence it.
How do you do this?
Make the effort to find out the attitudes of these key individuals to the organization, solicit their opinions and inform them in advance of corporate news and trends.
This is one way to understand how the rumor mill works in your place and how best to manage it.

January 18th, 2016 by Goodwill Financial